We are very proud of our highly qualified professional staff.
Join our caring, professional and committed team in providing the highest quality services and carrying out our mission of strengthening and healing individuals and families.
Clinical Professional Openings
(Four new, postdoctoral Fellows are accepted annually.)
Department: External Affairs
Reports jointly to: Director of Development and Director of Marketing
FLSA Status: Full-time Exempt
The Development and Communications Manager is an integral member of the External Relations team and he/she is tasked with helping to drive contributed revenues and supporting growth of earned revenue to fund our non-profit work as a renowned leader in family focused mental health care. The Development and Communications Manager has a joint reporting relationship to the Director of Development and the Director of Marketing. He/she also works with other departmental and programmatic staff as well as supports the Board of Directors to strategically implement high impact fundraising and implement internal and external communications strategies. Over the course of the next year, the Development and Communications Manager will gain experience in and be closely involved with several exciting initiatives of the External Relations department, including a brand roll-out, development of a new website, planning for The Family Institute’s 50th anniversary, and creation of a grateful patient program.
ESSENTIAL JOB RESPONSIBILITIES include the following specific areas but also can widen depending on the candidate’s experience and interest:
- Manage Raiser’s Edge database, maximizing its full potential and maintaining data entry standards, policies and procedures to ensure database integrity and quality control
- Conduct database audits, data analytics and queries and generate all analytical reports as well as mailing and donor recognition lists
- Manage the back-end processes for donor solicitations and cultivation pieces
Gift Processing Management
- Manage gift processing including, gift entry, generate daily validation reports and acknowledgement letters
- Reconcile gifts with and produce weekly and monthly reports for Finance
Research and Proposals
- Perform prospect research on individuals, foundations and corporations to evaluate prospects
- Maintain actions and calendar to ensure timely submission of letters of inquiry, proposals and reports and gather information necessary to report to funders on current programs
- Support Director of Development in creating strong proposals and reports for funders
- Develop content, design and implement a variety of strategic messaging initiatives including, but not limited, to e-mails, newsletters, brochures, social media, website and other digital communications, in alignment with brand guidelines and incorporating proper tone and style to ensure the engagement of multiple key target audiences (including but not limited to clients, professionals, donors, alumni, faculty, etc.)
- Works with the External Affairs team members to evaluate the success of the Institute’s communications efforts to optimize our resources and priorities
- Work closely with Director of Marketing to support event marketing, as needed
- Support various marketing plans around driving business growth: plan for Northbrook, for example and other initiatives as they arise
- Take active role in developing website content and work closely with Director of Marketing to ensure deliverables are completed in a timely and effective manner as we are developing the new website
- Responsible for content updates following launch of new website
Summary of Qualifications
Knowledge and Skills:
- Ideal candidate is a digital native with experience working in small, resource-challenged environments, with a strong sense of professionalism and personal accountability
- Must be able to take ownership of projects, juggle and prioritize multiple projects simultaneously and work well in a team environment
- Excellent analytical, research, writing and editing skills are essential along with experience writing, editing and publishing for both print and electronic (web-based and social media) formats
- Strong understanding of the importance of brand messaging and know internal and external online communications strategies; skilled at creation and distribution of content marketing across multiple online channels
- Possess an ability to work well under pressure and the ability to seek and synthesize information and communicate in a compelling and succinct form
- Be self-motivated, highly detail-oriented, timeline-driven and very organized
- Believe in the mission of TFI and develop a passion for our work
- Be willing to “go the extra mile” and work hard, and be willing to work behind the scenes to further the goals and mission of The Family Institute; occasional evening and weekend hours
- Possess a high level of computer literacy. Expertise in Raisers Edge 7 or NXT, Constant Contact or Exacto and Adobe Creative Suite 6, specifically InDesign, Illustrator, Photoshop for MAC and Windows, preferred
Minimum Hiring Specifications:
- Minimum of Bachelor’s Degree required
- Minimum of 3 years’ experience working at a non-profit working as part of a Development and Communications team
The Family Institute (TFI) at Northwestern University, a leading behavioral health system that integrates clinical service, education, and research, has openings for staff psychotherapists who practice:
• Couple, and/or Family Therapy
• Children, Adolescent & Family Therapy
• Adult, and/or Family Therapy
We are seeking Doctoral-level clinicians and /or Master’s level clinicians to join our esteemed clinical service team. Clinicians who demonstrate cultural humility, passion for the work we do, and commitment to delivering scientifically informed treatment, will be the best fit for our organization going forward. Applicants must be licensed, or nearly licensed, in Illinois as a counselor, social worker, psychologist, or family therapist.
Opportunities are currently available at our TFI offices in Northbrook and downtown Chicago. All interested candidates must be willing to work evenings and on Saturday.
Our ideal candidates possess a background in systemic psychotherapy, flexibility working across levels of the systems (e.g., individual, couple, family, subsystems), and competence in incorporating evidence based treatment modalities into their practice. Primary responsibilities include effectively managing a clinical caseload (up to 25 sessions weekly), being a collaborative member of our Clinical Services team, and a demonstrating an ongoing investment in professional development. Opportunities for teaching and clinical supervision may be available for qualified applicants.
Special consideration will be given to:
Child, Adolescent & Family clinicians with experience treating children and adolescents who struggle with ADD / ADHD, substance abuse, and /or work with young children (under 10 years old) and their families.
Couples therapists who are experienced, agile with a diverse couples, and have been explicitly trained & practiced as a couple’s therapist.
Adult (including young adults) psychotherapists who have experience with substance abuse.
Faculty Position: Core Faculty; Master of Science in Marriage and Family Therapy, The Family Institute at Northwestern University
We seek an individual with a strong interest in systemic, integrative and empirically informed couple and family therapy to join our core faculty within the Master of Science in Marriage and Family Therapy Program (MSMFT). The MSMFT Program is a collaborative endeavor between Northwestern University and The Family Institute at Northwestern University (TFI). Our graduate students receive the best of both worlds in that Northwestern University is a world class, research I university where students have the opportunity to interact with renowned scientists; and TFI has a 47-year history of being one of the international pillars for the field of Couple and Family Therapy where cutting edge education, research, and clinical services takes place.
Through this unique partnership, faculty members are employees of TFI and hold ranked clinical appointments in the Department of Psychology at Northwestern. In addition to faculty duties described below, through TFI, faculty members also have vibrant clinical practices, participate in specialized clinical programs and clinical consultation and conduct research through TFI’s Department of Research. Faculty members also have access to fellows who are enrolled in a two-year postdoctoral fellowship. The position includes a ranked clinical faculty appointment commensurate with experience at the Assistant or Associate Professor level.
- Serve on the Core Faculty of the Program.
- Serve as advisor to MSMFT graduate students.
- Teach 2-3 courses related to the expertise of the candidate and the needs of the Program.
- Conduct group supervision.
- Maintain of clinical practice.
- Engage in scholarly activities.
- Administer the program’s capstone requirement.
- Participate in TFI activities as appropriate.
- Participate in activities that support the profession of couple and family therapy.
- Doctorate in Marriage and Family Therapy or a closely related field (by fall of 2017).
- Hold a current license or be license eligible as a Marriage and Family Therapist in the State of Illinois.
- Current Approved Supervisor designation or Supervisor Candidate status with the American Association for Marriage and Family Therapy (AAMFT).
- Demonstrated commitment to an integrative, systemic and empirically-informed approach to clinical practice and the training of therapists.
- Evidence of ability to teach within the discipline of marriage and family therapy.
- Experience supervising graduate students in clinical settings.
- Demonstrated track record of making scholarly contributions through publication and research.
- Cultural competence and strong interest in diversity.
A cover letter, curriculum vitae, transcripts and statement of teaching and research interests (must include how applicant’s interest will be compatible with the perspective of the program).
Applications deadline is December 31, 2016.
About the MSMFT Program
The Master of Science in Marriage and Family Therapy program is COAMFTE accredited since 1994. The two-year full time program has national, international and diverse cohorts of 28 students per year. Students complete their clinical work through TFI’s own clinic that serves a highly diverse population from the greater Chicagoland area. The primary goal of the program is to train graduate students to be competent, integrative, systemic, empirically informed, ethical and culturally sensitive therapists. The program’s theoretical perspective is drawn from a forty-year tradition of psychotherapy integration at TFI that is currently articulated as Integrative Problem Centered Metaframeworks (soon to be renamed Integrative Systemic Therapy). The program is one of the few programs that embraces empirically supported therapy through the inclusion of progress research as part of training. Students are taught to use the Systemic Therapy Inventory of Change (STIC), an online feedback instrument that tracks client change from a multi systemic perspective.
Reports To: Chief Financial Officer
The Director of Clinical Operations will be responsible for providing leadership, direction, and management of the practice’s operations including billing, registration, and reception teams. Responsible for managing metrics in those areas and reporting on results. The Director is responsible for translating the mission, vision, strategic goals, and program priorities of the organization into department operations.
• Develop, maintain, and assure compliance with standards, policies and procedures in clinical operations area to ensure an effective and efficient client and clinician experience.
• Provide management, coordination, and oversight of the clinical operations staff to deliver a high-quality client and clinician experience in the most effective way.
• Collaborate with the Program Management Office to develop best practices and standardize workflows during implementation of new, integrated Practice Management and EHR system.
• Conduct ongoing performance management of staff including annual performance evaluations.
• Responsible for planning, recruitment, hiring, and, when appropriate, discharge of all clinical operations staff of the Institute.
• Generate and prepare appropriate reports to analyze, measure, and report on established metrics.
• Speak to current and prospective clients to answer questions about services offered by The Family Institute.
• Provide oversight of the development of statistical information as required by the Institute for clinical operations management or planning.
• Build collaborative relationships across the organization to develop and implement quality improvement initiatives within Operations.
• Create and maintain the Clinical Emergency On-Call Schedule.
• Develop and manage policies and procedure to optimize all facets of revenue cycle operations from beginning to end.
• Responsible for overall facilities management, including supervision of Operations Assistants
• Assist in the coordination of monthly Clinical Services meeting.
• Perform other duties as assigned.
• Bachelor’s degree required and a minimum of 5 years of experience in healthcare environments.
• Previous experience with supervising personnel required.
• Demonstrated leadership ability and interpersonal effectiveness required to work collaboratively with multiple disciplines.
• Proficient with Microsoft Office Suite.
• Experience with electronic medical records and quality improvement initiatives is a must.
• Direct knowledge of insurance and Medicare billing policies, procedures, and codes (CPT, ICD-10/DSM-5) is a plus.
• Demonstrated ability to recognize, establish, and deal with priorities promptly.
• Highly motivational communication skills.
• Ability to provide excellent customer service.
• Ability to commute to off-site locations.
The Family Institute at Northwestern University is committed to strengthening and healing families and individuals from all walks of life through clinical service, education and research. As an affiliate of Northwestern University, no other institution brings together such a concentration of knowledge, expertise and academic credentials to help improve the lives of people in Chicago and around the globe.
Attn: Chief Financial Officer
Reports To: Director of Program Management Office
Department: Information Technology
Focus of the position is on supporting TFI staff, across all departments and skill levels, to ensure optimal adoption of the organization’s Electronic Health Record (EHR) system. This includes working with end users and subject matter experts to identify technical training requirements, develop and maintain a training plan, including content and materials, and provides feedback from staff to better enhance technical solutions. Provide front line customer service, interacting with staff in a professional manner while providing high level customer service as the highest priority while answering support calls/emails and solving/answering hardware, software and workflow questions. Assist and provide backup to all IT departmental staff members.
Primary Job Responsibilities:
• Oversees creation and management of an on-going technical training program for all EHR end users.
• Develops an expert level or super-user understanding of the EHR application for training and will be the primary EHR systems support provider.
• Develops course content and materials for all EHR applications including documentation on how the system will be used (i.e. standardized system usage) across the organization.
• Understands business processes, policies, and systems functionality for inclusion into the training plan and curriculum.
• Develops supporting materials, including but not limited to, presentations, hand-outs, training aids, job-site aids, paper and web-based systems documentation.
• Provides orientation training for all new hire clinicians and administrative staff.
• Provides additional support as backup help desk support for team.
• Perform all other duties as assigned
• Bachelor’s Degree in Information Technology or related field preferred or previous IT experience commensurate to job responsibilities.
• Experience working in a healthcare setting required.
• Experience managing a training program, knowledge of structured training concepts and techniques, and personal experience as a training instructor.
• Ability to explain complex technical issues to both technical and non-technical customers are required.
• Excellent customer service skills and the ability to work with all levels within the organization.
• Demonstrated ability to be adaptable and flexible based on changing business and training environment needs is required.
• Proficient in HIPAA requirements and how they relate to information systems.
Mindfulness and Behavior Therapies Program Fellow
The Family Institute (TFI) at Northwestern University, is a leading behavioral health system that integrates clinical service, education, and research. The Mindfulness and Behavior Therapies Program specializes in treatments that integrate behavioral science and mindfulness practice and philosophy to help individuals, couples, and families with a wide range of presenting problems. Our program has an opening for recent graduates with a Masters Degree in Counseling or Marriage and Family Therapy from our Family Institute educational programs who have training in any of the following:
• Standard Dialectical Behavior Therapy
• Acceptance and Commitment Therapy
• Radically Open Dialectical Behavior Therapy
Clinicians who demonstrate compassion and technical expertise, along with a commitment to delivering evidence-based treatments that integrate mindfulness practice and behavioral science as adherently as possible, will be the best fit for our program. Applicants must be graduates of our Counseling or Marriage and Family Therapy educational programs.
Opportunities are currently available at our TFI offices in Evanston, downtown Chicago, and Northbrook. All interested candidates must be willing to work evenings and on Saturday.
Our ideal candidates possess some previous training in one or more of the following: Standard Dialectical Behavior Therapy, Acceptance and Commitment Therapy, or Radically Open Dialectical Behavior Therapy, and have flexibility working across levels of the systems (e.g., individual, couple, family, subsystems). Primary responsibilities include effectively managing a clinical caseload (up to 20 sessions weekly), being a collaborative member of our Dialectical Behavior Therapy Consultation team, and a demonstrating an ongoing investment in continued training in mindfulness and behavioral therapies. Opportunities for clinical supervision may be available for qualified applicants.